Shipping Questions



If you are in the United Arab Emirates, you can enjoy these 4 shipping options. We want you to have the best and convenient way of delivering your orders. Below are the options:

 

1.) Pick-up:  Our representative will contact you once your order is ready for pick up. By default, you can pick up your order at our Head Office located at :

Suite 2010, SiT Tower
Dubai Silicon Oasis

United Arab Emirates

or Call   +971 4 394 4764 or Whatsapp  +971 56 403 0466 to further assistance.

 

2.) Standard Delivery:  Our most popular delivery option.  Cost is 6AED or FREE on orders over 100 AED. Delivery time is within 5-7 working days for orders within the UAE and for our customer in the Sultanate in Oman, it is 7 to 10 working days.

 

3.) Express:  Can't wait to get your hands on your order? Don't worry. We got you covered. We would feel the same way if we are in your shoes. This option will have your order delivered within 3 days maximum. Cost is 12 AED.

Unfortunately, this option is not yet available on orders for Oman.

 

4.) Same Day Delivery: It speaks for itself. Order and receive on the same day. Good only if you order before 12 noon else it will be delivered at the soonest possible time on the next day. Cost is 30AED.

 



No need to worry. Samawa Global has its own fleet of vehicles to deliver your items in Dubai or in other Emirates.



If you are from Oman, we got you covered. We also have a branch in Muscat.

For other countries, our sales team will be able to assist you.

For international orders and inquiries, please send an email to ebuy@samawaglobal.com. Rest be assured that your request will be worked upon ASAP.



Yes, you can. Our payment gateway is secured and maintained by Mashreq Bank.



First, we apologize for the incovenience. Payment using is your Paypal Account not yet available as one of your payment options due to some technical reasons. Even though that we want you to have the best options avaiable but for the moment it is not possible.

Paypal has not fully integrated their system with the United Arab Emirates Dirhams (AED). Enabling Paypal on our website will include additional costs and expeneses. As a decision, we will park the idea for the time being but will certainly have it once Paypal makes AED available.

And Secondly, as one of the major banks in the UAE, Mashreq Bank provides us the payment gateway services for you to pay your order using Credit or Debit Card. Rest be assured that your details are secured.



Yes, it is very possible and we welcome it. The good news is there is no additional charges!