Shipping Questions



If you are in the United Arab Emirates, you can enjoy these 4 shipping options. We want you to have the best and convenient way of delivering your orders. Below are the options:

 

1.) Pick-up: :  Our representative will contact you once your order is ready  for pick up. By default, you can pick up your order at our Showroom located at :

Showroom No. 7, Ground Floor, Bin Shabib Building 1,UmmRamool, Dubai

or Call    +971 4 2277995 or Whatsapp  +971 56 403 0466 to further assistance.

 

2.) Standard Delivery:   Our most popular delivery option.   Cost is 10 AED or FREE on orders over 100 AED. Delivery time is maximum 5-7 working days for orders within the UAE. For our customers in the Sultanate of Oman, Bahrain, Kuwait, Qatar and Saudi Arabia, delivery time is maximum 7 to 14 working days.

 

3.) Express:  Can't wait to get your hands on your order? Don't worry. We got you covered. We would feel the same way if we are in your shoes. This option will have your order delivered within 3 days maximum. Cost is 18 AED.

Unfortunately, this option is available Only for UAE.

 

4.) Same Day Delivery: : It speaks for itself. Order and receive on the same day.Good only if you order before 12 noon else it will be delivered at the soonest possible time on the next day. Cost is 30AED.

This option is available only within Dubai

 



No need to worry. Samawa Global has its own fleet of vehicles to deliver your items all around UAE. However we might not be able to fulfil orders from remote areas near the border.



No need to worry. We have partnered with Aramex and Speedex for delivery to Sultanate of Oman, Bahrain, Kuwait, Qatar, and Saudi Arabia.

However there would be restrictions on number of Pcs that can shipped as it comes under dangerous goods.

For inquiries on international orders, please send an email to [email protected] Rest be assured that your request will be worked upon ASAP.



Yes, you can. Our payment gateway is secured and maintained by Mashreq Bank.



First, we apologize for the inconvenience. Payment using is your Paypal Account not yet available as one of your payment options due to some technical reasons.

Even though that we want you to have the best options available but for the moment it is not possible

Paypal has not fully integrated their system with the United Arab Emirates Dirhams (AED). Enabling Paypal on our website will include additional costs and expences.

As a decision, we will park the idea for the time being but will certainly have it once Paypal makes AED available.

And Secondly, as one of the major banks in the UAE, Mashreq Bank provides us the payment gateway services for you to pay your order using Credit or Debit Card. Rest be assured that your details are secured.



Yes, it is very possible and we welcome it. The good news is there is no additional charges!